Gift Delivery Information
Everything you need to know about how and when your gifts are delivered
How Gift Delivery Works
Purchase & Setup
After you complete your purchase, we immediately set up your gift in our delivery system with all the details you provided.
Welcome Email
Your recipient receives a beautiful welcome email explaining their gift, what to expect, and how to manage their subscription.
Daily Delivery
Starting on your chosen date, emails are delivered every morning at 8am in the recipient's local timezone.
Delivery Schedule
⏰ Timing
- • Delivery Time: 8:00 AM recipient's local time
- • Frequency: Every single day
- • Weekends: Yes, including Saturday & Sunday
- • Holidays: Yes, delivered on all holidays
📅 Duration
- • 30-Day Gifts: Daily for 1 month
- • 60-Day Gifts: Daily for 2 months
- • 90-Day Gifts: Daily for 3 months
- • Custom Duration: As specified in gift details
Timezone & Location
How do you determine the recipient's timezone?
We automatically detect the timezone based on the recipient's location when they first open their welcome email. This ensures they receive emails at the perfect time in their local area.
What if they travel or move?
The delivery time is set based on their initial timezone and remains consistent throughout the gift duration. This provides predictable timing regardless of travel.
International delivery
Our gifts work worldwide! We deliver to any email address, anywhere in the world, at the appropriate local time.
Delivery Reliability
📊 Our Track Record
- • 99.9% delivery success rate
- • 24/7 monitoring systems
- • Instant failure detection
- • Automatic retry mechanisms
🛡️ Backup Systems
- • Multiple email servers
- • Redundant delivery paths
- • Real-time monitoring
- • Manual oversight for issues
Common Delivery Issues
📧 Emails Going to Spam
The most common delivery issue. Here's how to fix it:
- 1. Check your spam/junk folder
- 2. Mark InboxPresent emails as "Not Spam"
- 3. Add hello@inboxpresent.com to your contacts
- 4. Create a filter to always deliver our emails to inbox
⏰ Wrong Delivery Time
If emails arrive at the wrong time:
- • Check if the recipient recently traveled
- • Verify their email client's timezone settings
- • Contact us to manually adjust if needed
❌ Missing Emails
If an email doesn't arrive:
- • Wait until 9am local time (1 hour grace period)
- • Check spam/junk folders thoroughly
- • Contact us with the specific date and we'll resend immediately
Delivery Problems?
We're here to help ensure every email reaches its destination