Privacy Policy
Your privacy is important to us. Here's how we protect and use your information.
Last updated: March 1, 2024
Our Privacy Commitment
At InboxPresent, we believe privacy is a fundamental right. We collect only the information necessary to deliver your gifts, never sell your data to third parties, and give you full control over your information.
Information We Collect
📝 Information You Provide
- • Purchase Information: Your name, email address, billing information
- • Gift Details: Recipient's email address, gift message, delivery preferences
- • Contact Information: When you contact support or subscribe to updates
- • Account Information: If you create an account for order tracking
🔍 Information We Automatically Collect
- • Email Engagement: Whether emails are opened, clicked, or bounced
- • Device Information: Browser type, operating system, IP address
- • Usage Data: How you navigate our website and interact with our services
- • Location Data: General location for timezone delivery optimization
💳 Payment Information
We use Stripe for payment processing. We never store your full credit card information on our servers. Stripe handles all sensitive payment data according to PCI DSS standards.
How We Use Your Information
✅ What We Do
- • Deliver your email gifts as promised
- • Process payments and send receipts
- • Provide customer support
- • Improve our service quality
- • Send important account updates
- • Prevent fraud and abuse
❌ What We Don't Do
- • Sell your data to advertisers
- • Send spam or unwanted marketing
- • Share recipient lists with others
- • Track you across other websites
- • Use your data for unrelated purposes
- • Store unnecessary personal information
When We Share Information
🔧 Service Providers
We work with trusted partners who help us deliver our service: email delivery providers, payment processors, and hosting services. These partners can only use your information to provide services to us.
⚖️ Legal Requirements
We may disclose information if required by law, to protect our rights, or to protect the safety of our users. We will notify you of such requests unless prohibited by law.
🏢 Business Transfers
If InboxPresent is acquired or merged, your information may be transferred to the new owner. We will notify you of any such change and your options.
Your Privacy Rights
📋 Access Your Data
Request a copy of all personal information we have about you
✏️ Correct Your Data
Update or correct any inaccurate information
🗑️ Delete Your Data
Request deletion of your personal information
📤 Export Your Data
Download your information in a portable format
🚫 Opt Out
Unsubscribe from marketing communications
🔒 Restrict Processing
Limit how we use your information
How We Protect Your Data
🛡️ Technical Safeguards
- • SSL/TLS encryption for all data transmission
- • Encrypted storage of sensitive information
- • Regular security audits and updates
- • Secure hosting with reputable providers
👥 Operational Safeguards
- • Limited access to personal information
- • Employee training on privacy practices
- • Regular backup and recovery procedures
- • Incident response and notification procedures
Cookies and Tracking
🍪 Essential Cookies
We use essential cookies to make our website work properly, remember your preferences, and keep you logged in. These cannot be disabled.
📊 Analytics Cookies
We use analytics tools to understand how visitors use our site so we can improve it. This data is anonymized and aggregated.
🎯 No Advertising Cookies
We don't use advertising cookies or track you across other websites for marketing purposes.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, contact us:
- • Email: privacy@inboxpresent.com
- • General Support: hello@inboxpresent.com
- • Response Time: Within 30 days for privacy requests
Policy Updates
We may update this privacy policy from time to time. We'll notify you of significant changes by email or by posting a notice on our website. The "Last Updated" date at the top shows when the policy was last changed.